Take your career to the next level as a Business Analyst II at Intact. Focus on system referrals and functionality improvements while enjoying a hybrid work environment.

This role involves working with regional teams and IT to troubleshoot and resolve daily system issues. You will utilize your claims knowledge to ensure effective communication as a liaison across departments. Your project management skills will come into play as you identify user training opportunities and support critical production functions.

Key Responsibilities: • Address daily system referrals promptly and accurately • Meet with teams to review ongoing issues and solutions • Identify training opportunities through trend monitoring • Serve as a liaison among users, IT,



and departments • Conduct testing and consult on system functionality improvements

Requirements: • At least three years of experience as a Business Analyst • Familiarity with Claims tools/processes, specifically Contact 360 • Experience in production support required • Strong analytical mindset to investigate technical problems • Effective communication skills, both written and verbal

Contribute your analytical and project management expertise to Intact for impactful system enhancements. #J-18808-Ljbffr

📌 Intact Business Analyst II Role (Mississauga)
🏢 Intact Financial
📍 Mississauga