The Company is seeking a VP for Lottery Strategy, Transformation, and Enterprise Customer Experience. The successful candidate will be at the forefront of leading the strategic evolution and transformation of the lottery business, with a focus on driving large-scale business and technology initiatives. This executive leadership role requires a champion for a customer-centric and data-driven culture, ensuring the business is prepared for transformational change, and maintaining a strong operational and risk management framework. The VP will be responsible for shaping the future of the business, driving alignment across the organization, and serving as a key strategic advisor.
Candidates for this role should have a university degree in a relevant field, with a graduate degree or professional designation considered an asset. Significant executive leadership experience in business strategy, particularly within complex, regulated industries, is essential. The role demands a proven track record in leading large-scale business and technology transformation programs, as well as experience in enterprise customer experience and go-to-market strategies. The ideal candidate will have a solid background in change management, be adept at influencing senior stakeholders, and have a passion for innovation, customer experience, and organizational excellence. Key skills include strategic thinking, commercial judgment, and the ability to lead through ambiguity while driving results in a dynamic environment.