About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post -

Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe setting, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we're passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we're always looking out for each other's wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.

Toll Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across continents.

Role is open to the following states

- Mascot, NSW




- West Meadows, VIC
- Eagle Farm, QLD
- Mawson Lakes, SA
- Forrestfield, WA

About the Role and Opportunity

We are currently seeking an experienced Ocean Freight Operations Coordinator - Transport to join our Global Forwarding team. In this hands-on operational role, you'll be responsible for coordinating day-to-day ocean freight and transport activities, ensuring the seamless movement of cargo while delivering exceptional service to our customers.

As an Ocean Freight Operations Coordinator, you will execute end-to-end ocean freight transport operations across import and export shipments. Working closely with shipping lines, transport providers, customs brokers, warehouses and customers, you will ensure freight is moved efficiently, compliantly and cost-effectively while maintaining high levels of service delivery.

You will also play a key role in building customer relationships, driving operational excellence and supporting continuous improvement initiatives across the business.

Responsibilities

- Coordinate end-to-end ocean freight import and export shipments, including bookings, transport and documentation.
- Liaise with shipping lines, freight forwarders, customs brokers and transport providers to ensure seamless cargo movement.
- Monitor shipment progress and proactively manage delays, exceptions and customer communications.
- Ensure compliance with customs, regulatory,



risk management and operational governance requirements.
- Build and maintain strong customer relationships while responding to changing operational needs.
- Coordinate transport activities and drive operational efficiencies to support successful freight distribution.
- Maintain accurate shipment records and ensure timely updates within CargoWise One and internal systems.

About You

You are a customer-focused freight forwarding professional who thrives in a fast-paced operational environment. You enjoy problem solving, coordinating multiple stakeholders and delivering outstanding service outcomes while maintaining strong attention to detail and compliance standards.

Key Skills and Qualifications

- 2+ years' experience in Global Forwarding, Ocean Freight Operations and Transport, with strong knowledge of international freight and supply chain operations.
- Demonstrated understanding of global forwarding markets, carriers, customers and logistics service providers.
- Experience coordinating transport operations within a freight forwarding environment, with a focus on service, compliance and operational efficiency.
- Strong commercial acumen, stakeholder management and relationship-building skills, with the ability to influence positive business outcomes.
- Highly developed planning, organisational and problem-solving abilities, with excellent communication and negotiation skills.
- Proficiency in CargoWise One and freight management systems, supported by a proactive, customer-focused approach.

Why Join Us?

At Toll, we connect people and products around the world. You'll be part of a global logistics network, supported by experienced professionals and in

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📌 Ocean Freight Operations Coordinator - Transport (Edmonton)
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