Key Account Coordinator – Health & Wellness Supplements

We are a leading health and wellness supplement distribution company looking for a Key Account Coordinator to manage and support our mass grocery accounts. The ideal candidate will have a strong background in key account management, CRM systems, and retail operations, with experience working with major grocery retailers.

Responsibilities

- Enter and process key account orders efficiently
- Handle routine customer inquiries, respond to emails, and follow up on customer requests
- Advise buyers and personnel on product availability, inventory levels, and sales tools
- Communicate with operations team on incoming and outbound shipments
- Manage the entire GS1 listing process (Create, upload, confirm listings)
- Manage the retailer portal item listing process (Create, upload, confirm listings)
- Assist in organizing and supporting regional trade shows and sales meetings

Required Experience & Skills

- 2 years of experience in a corporate customer service/sales environment.
- 1-2 years of experience using NetSuite, or a similar ERP, for order entry and customer service

Beneficial Experience & Skills

- Experience working with Loblaws AWF System,



Sobeys (SPAL), Metro, Longo’s, Walmart, London Drugs, Whole Foods portals .
- Proficiency in GS1 (maintenance, uploading, registration, imaging)
- Experience with Loblaws and Sobeys reporting systems
- Familiarity with SPS EDI System for uploading invoices.

Education & Qualifications

- Secondary education, preferably in Business or a related field.
- Intermediate to advanced proficiency in MS Office Suite .
- Strong communication and interpersonal skills
- Excellent organizational skills
- Customer-centric mindset with strong customer service skills
- Proactive, energetic, and results-driven attitude with a passion for sales and business growth

If you are a highly motivated individual with a passion for the health and wellness industry and experience managing key retail accounts, we’d love to hear from you!

Job Types: Full time, Permanent

Pay: $45,000.00-$55,000.00 per year

Seniority level

Not Applicable

Employment type

Full-time

Job function

Sales and Business Development

Industries

Wholesale Food and Beverage

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📌 Key Account Coordinator – Health & Wellness Supplements (Mississauga)
🏢 Peak Performance Products
📍 Mississauga