As a Supervisor at Tim Hortons, your top priority is guest satisfaction! Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations.

You will oversee and manage a multi-million-dollar operation, provide excellent customer service and provide leadership in a team-oriented atmosphere. You must be available to work 2:30 PM–11:00 PM including weekends.

General Responsibilities

- Train, monitor and reinforce food safety procedures to team members
- Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
- Perform walk-throughs to ensure restaurant is ready to open/close and/or rush-ready
- Work with Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention
- Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies




- Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees
- Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards
- Partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant
- Follow up and ensure resolution of guest-related issues as needed

Why Work for Us?

- Amazing team
- Flexible schedules
- Competitive wages
- Comprehensive training

Please note: no LMIA or rural stream available. Applicants must currently be living in Canada.

Leadership experience, customer service skills, availability for evening and weekend shifts, must currently reside in Canada

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📌 Shift Supervisor (Drayton Valley)
🏢 Tim Hortons
📍 Drayton Valley