Elevate store efficiency as the Assistant Manager at Marks, supporting operations and leading customer service. Drive team performance and ensure smooth eCommerce operations in a dynamic retail environment.
As an Assistant Manager, you'll collaborate with the Store Operations Manager to oversee day-to-day functions at Marks. This role focuses on coaching the customer service team, managing B2B orders, and creating an omni-channel shopping experience. You'll be responsible for ensuring compliance with operational policies while effectively handling inventory and cash management tasks.
Key Responsibilities:
• Lead customer service coaching initiatives and set performance expectations
• Manage timely and accurate B2B ordering and delivery processes




• Facilitate eCommerce sales and fulfill online orders efficiently
• Ensure compliance with store operations policies and procedures
• Conduct Daily Game Plan meetings to align team objectives
Requirements:
• 3-5 years of retail management experience
• Proven coaching and mentoring abilities for team development
• Solid communication and organizational skills
• Basic computer proficiency
• High energy and motivated to drive success
Take on a leadership role in operations, ensuring excellent customer service and effective team development at Marks.
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📌 Assistant Manager at Marks Operations (Fernie)
🏢 Atmosphere
📍 Fernie