Join PPI's team as a Bilingual Senior IT Support Technician, where you'll provide advanced technical support to staff and advisors. Elevate your career with a company that values diverse perspectives and innovative ideas.
This Senior IT Support Technician role requires a minimum of 7 years' experience in IT support, allowing you to mentor other technicians while addressing complex technical challenges. Your expertise will enhance IT operations and contribute to a positive environment as you assist PPI advisors and staff with software and hardware needs.
Key Responsibilities:
• Provide advanced technical support for IT operations
• Mentor and guide IT Support Technicians
• Troubleshoot IT issues involving various software
• Setup and support personal computers and shared equipment
• Track issues and maintain the ticketing system
Requirements:
• Degree or diploma in an IT area
• Minimum 7 years of IT support experience
• Fluency in French, both oral and written
• A+ and Microsoft certifications required
• Strong organizational and problem-solving skills
Grow your IT expertise with PPI by supporting staff and advisors in a team-oriented environment.
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📌 Bilingual Senior IT Support Technician (Toronto)
🏢 iA Financial Group (Industrial Alliance)
📍 Toronto