Take your career to the next level as a Business Analyst II at Intact. Focus on system referrals and functionality improvements while enjoying a hybrid work setting.
This role involves working with regional teams and IT to troubleshoot and resolve daily system issues. You will utilize your claims knowledge to ensure efficient communication as a liaison across departments. Your project management skills will come into play as you identify user training opportunities and support critical production functions.
Key Responsibilities:
• Address daily system referrals promptly and accurately
• Meet with teams to review ongoing issues and solutions
• Identify training opportunities through trend monitoring
• Serve as a liaison among users, IT, and departments




• Conduct testing and consult on system functionality improvements
Requirements:
• At least three years of experience as a Business Analyst
• Familiarity with Claims tools/processes, specifically Contact 360
• Experience in production support required
• Strong analytical mindset to investigate technical problems
• Effective communication skills, both written and verbal
Contribute your analytical and project management expertise to Intact for impactful system enhancements.
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📌 Intact Business Analyst II Role (Mississauga)
🏢 Intact Financial
📍 Mississauga