Step into operational leadership as an Assistant Rooms Operations Manager at Marriott in Ottawa. This full time role is centered on managing Rooms Operations and guest services efficiently.
As an entry-level management professional, you will supervise all aspects of Rooms Operations, from Housekeeping to Guest Services. Your main goal is to ensure guest satisfaction and operational efficiency while adhering to budgetary constraints. You will train staff and facilitate interaction with guests, cultivating a positive atmosphere and fostering an engaging workplace.
Key Responsibilities:
• Oversee Front Desk operations and schedule shifts
• Review and utilize room operations reports
• Supervise in the absence of senior management
• Contribute to budget management for department goals
• Gather guest feedback for service improvement
Requirements:
• High school diploma with 4 years experience preferred
• Or a 2-year degree with 2 years relevant experience
• Comprehensive knowledge of guest services principles
• Leadership skills and team management experience
• Ability to analyze operational performance
Lead the way in enhancing guest experiences while managing room operations at Marriott.
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