Become a key player at SmartStop Self Storage as a Remote Bilingual Sales Center Agent! Engage customers through inbound and outbound calls while addressing their storage needs.
In this essential role, you'll greet incoming customer calls, understanding their requirements to recommend the perfect storage units. You'll also address questions, manage payments, and follow up on reservations as needed. Achieving personal and team targets while providing outstanding service is paramount.
Key Responsibilities:
• Take inbound calls to capture customer storage needs
• Recommend appropriate storage solutions
• Process payments and resolve inquiries promptly
• Make follow-up calls on existing reservations
• Collaborate with the team to meet sales objectives
Requirements:
• Bilingual in French Canadian and English
• Strong verbal and written communication skills
• Customer-focused with a sales-driven attitude
• Ability to cultivate lasting relationships
• Solid multi-tasking aptitude
Bring your bilingual skills and customer service expertise to SmartStop Self Storage and make a difference in customer experiences.
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