Elevate your career with the City of Mississauga as a Customer Service Representative focusing on the Fibre to the Home project. This hybrid role allows you to contribute both remotely and on-site while managing permit processes essential for customer satisfaction.
In this temporary role, you will facilitate the administration of permits and payments under the guidance of the Fibre Technical Services Supervisor. You will provide information to customers and assist the FTTH team, ensuring all applications and transactions are handled efficiently.
Key Responsibilities:
• Track permit application progress and updates
• Ensure required documentation for permits is complete
• Provide guidance on FTTH processes and counter services




• Collaborate with other divisions for assistance
• Participate in team meetings to stay updated
Requirements:
• Post-secondary education in a related field
• 3 years of counter/customer service experience
• Experience in cash handling and reconciliation
• Solid computer skills, including proficiency in Excel
• Ability to multitask and work under pressure
Utilize your interpersonal skills to provide exceptional service and assist in developing the FTTH project with the City of Mississauga.
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📌 Customer Service Representative for FTTH Project (Mississauga)
🏢 City of Mississauga
📍 Mississauga