Join Kingston Health Sciences Centre as a Technical Support Specialist, delivering vital support services in a part-time capacity. This role involves both telephone and onsite assistance for resolving essential technical issues for users.
The specialist is integral to maintaining the functionality of hospital information systems and provides education to improve user interaction with technology. Engage in a variety of tasks from diagnosing computer problems to conducting training sessions for end-users, all while ensuring compliance with departmental protocols.
Key Responsibilities:
• Troubleshoot and resolve user technical issues efficiently
• Document calls and support outcomes per procedures
• Train users individually and in group settings




• Maintain security protocols during access provisioning
• Participate in departmental procedure documentation
Requirements:
• Degree or diploma in a tech-related field
• 2 years of technical support experience
• Proficient in Microsoft Office and OS platforms
• Solid problem-solving and analytical skills
• Effective communication with patients and staff
Leverage your technical knowledge and customer service skills in a dynamic healthcare environment at KHSC.
#J-18808-Ljbffr

📌 Technical Support Specialist at KHSC (Kingston)
🏢 Kingston Health Sciences Centre
📍 Kingston