Become a Bilingual Technical Support Specialist for Medium Voltage Drives at ABB. Provide timely technical assistance and ensure a outstanding customer experience in this crucial position.
Reporting to the Commercial Operations Manager, you will utilize your electrical engineering qualifications and 10+ years of experience in VSD systems. Your responsibility includes addressing technical issues and enhancing customer satisfaction while working collaboratively within a diverse team.
Key Responsibilities:
• Deliver technical support tailored to customer needs
• Showcase a sense of urgency in problem resolution
• Identify and report additional customer concerns
• Follow up and document support cases thoroughly
• Create customer reports for acknowledgment
Requirements:
• Over 10 years of VSD experience
• Mandatory bilingualism in French and English
• Proficient in Microsoft Office, with Power Platform knowledge advantageous
• Strong initiative and communicative skills
• Ability to adapt in complex technical settings
Support customers effectively with your technical expertise at ABB.
#J-18808-Ljbffr

📌 Bilingual Technical Support for VSDs at ABB (Edmonton)
🏢 ABB
📍 Edmonton