Elevate your career as a Technical Analyst II with AMA in a hybrid role based in Edmonton. This position emphasizes system management, operational excellence, and continuous improvement.
As a Technical Analyst II, you will report to the Team Lead, Insurance IT Operations. Your background in Application Systems Analysis and support will drive innovation in a collaborative setting. This is a hybrid-light role, allowing interaction with teams while supporting 24/7 incident management.
Key Responsibilities:
• Oversee installation and maintenance of hardware and software
• Monitor system performance and lead troubleshooting
• Design and maintain automation and integration scripts
• Collaborate with IT teams to meet system requirements
• Support documentation for operational procedures
Requirements:
• Minimum 3 years in Application Systems Analysis
• Experience with desktop computing and helpdesk support
• Post-secondary IT-related degree or diploma preferred
• Familiarity with ServiceNow or OpsGenie an asset
• Strong communication and presentation skills
Bring your problem-solving mindset and technical expertise to foster operational excellence at AMA in Edmonton.
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📌 Technical Analyst II - Hybrid in Edmonton
🏢 AMA - Alberta Motor Association
📍 Edmonton