Enhance IT service delivery with WCB Alberta as a Senior IT Specialist. Focus on project management and technical expertise in cloud and application services within our Business Technology Services department.
WCB Alberta is seeking a dedicated Senior IT Specialist III for a permanent, full-time role in Edmonton, Alberta. This key position involves supporting WCB's Windows distributed setting and ensuring ongoing operations maintain security and performance standards. You will engage with teams to troubleshoot issues, lead project initiatives, and implement process improvements that elevate service delivery quality.
Key Responsibilities:
• Provide primary support and administration for enterprise applications
• Lead ACS projects and coordinate initiatives




• Troubleshoot hardware and software related problems
• Document systems and environments per standards
• Assist in the creation of effective ACS processes
Requirements:
• Degree in a computer-related field
• 10 years in IT services, with 7 years in technical support
• Experience with Microsoft Azure and DevOps
• Familiarity with M365 tools like Teams and SharePoint
• Effective communication and problem-solving skills
Become a vital part of the WCB Alberta team, focusing on cloud environments and enhancing IT service delivery.
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📌 Senior IT Specialist at WCB Alberta (Edmonton)
🏢 Socket.dev
📍 Edmonton