Become a Customer Success Specialist at ResQ, where you’ll enhance client relationships and streamline onboarding for trades customers. This role focuses on guiding users through website launches and AI agent setups.
As a Customer Success Specialist, you will play a critical role in enabling trades businesses to optimize service operations and profitability. With 3-5 years of relevant experience, you will leverage your tech-savviness and problem-solving skills to ensure customer satisfaction and success. Engage customers in product training and foster strong relationships to drive business growth.
Key Responsibilities:
• Build and maintain solid relationships with trades customers
• Guide customers through onboarding and website launches




• Train clients on product features and best practices
• Lead pilot program executions and gather insights
• Analyze customer engagement and feedback for improvement
Requirements:
• 3-5 years in a customer-facing role
• Experience with CRM or customer success software
• Excellent communication and organizational skills
• Data-driven with the ability to handle priorities
• Proactive approach to enhancing customer experiences
Contribute to the mission of empowering local service businesses at ResQ.
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📌 Customer Success Specialist at ResQ (Toronto)
🏢 Get ResQ
📍 Toronto