Join the University of Ottawa as a Senior IT Support Specialist, aiding the Faculty of Science in optimizing their technology. This full-time role emphasizes hands-on support and customer service excellence.
In this dynamic position, you will leverage your extensive IT knowledge to diagnose and resolve technical problems. You will assist faculty and students with their computing needs, manage system access, and oversee software installations. Your role will be pivotal in maintaining high service standards and promoting IT best practices across the department.
Key Responsibilities:
• Provide troubleshooting and repair for end-user issues
• Assist with hardware and software installations
• Maintain data security and integrity measures




• Support web and administrative applications
• Conduct training sessions for clients
Requirements:
• Relevant college diploma and 3 years of tech support experience
• Familiarity with university-specific hardware and software
• Robust knowledge of networking protocols
• Proficiency in both French and English
• Capability to convey technical details to non-technical users
Utilize your IT skills to ensure seamless technology support for academic excellence at the University of Ottawa.
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📌 Senior IT Support Specialist - Faculty of Science (Ottawa)
🏢 University of Ottawa
📍 Ottawa