Transform finance and technology at Epicor as an Accounting Application Specialist. Diagnose and resolve software issues with BisTrack ERP and Microsoft Dynamics GP for enhanced customer experiences.
This role, seeking candidates with 3+ years of relevant experience, involves providing critical support for finance-related software. You will investigate and document cases while performing root cause analysis and collaborating with support teams. Robust problem-solving skills and bookkeeping/accounting knowledge with US or Canadian financial software are essential.
Key Responsibilities:
• Diagnose and troubleshoot BisTrack software issues
• Conduct root cause analysis of finance-related errors
• Liaise between support and development teams




• Manage customer support cases effectively
• Communicate updates to customers via phone and email
Requirements:
• 3+ years of relevant experience needed
• Familiarity with US or Canadian financial software
• Knowledge of accounting fundamentals is required
• Strong analytical and troubleshooting skills
• Excellent English communication abilities
Utilize your expertise in software support and accounting to enhance Epicor's customer service experience.
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📌 Epicor Accounting Application Specialist (Vernon)
🏢 EPIND Epicor India
📍 Vernon