Drive customer satisfaction and inventory expertise as a Field Operations Associate II with W.W. Grainger. This role is essential for serving clients and managing inventory across Timmins.
W.W. Grainger seeks a motivated individual with at least 3 years in customer service to connect with clients and ensure product availability. Your responsibilities will include auditing inventory levels, addressing customer concerns, and implementing efficient service strategies. You'll work closely with sales and operational teams to fulfill the company's purpose-driven culture dedicated to service excellence.
Key Responsibilities:
• Deliver inventory management services at customer sites
• Ensure accurate product stock levels through scanning




• Provide rapid resolution of customer inquiries
• Engage in machine repair activities at client locations
• Collaborate with internal partners to elevate service
Requirements:
• High School Diploma or GED
• 3+ years in customer service or retail
• Comfortable using technology daily
• Strong cooperative skills
• Excellent verbal and written communication
Play a crucial role in enhancing customer experiences at W.W. Grainger through efficient service and inventory management.
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📌 Operations Associate II - Customer Service Focus (Timmins)
🏢 W.W. Grainger
📍 Timmins