Join Maxwell GeoServices as an IT Manager, focusing on data management solutions for mining. You will manage support operations in a hybrid work setting based in Vancouver.
In this role, you will engage with clients by handling support requests and ensuring adequate technical resolutions. The right candidate will have experience in open pit and underground mining workflows alongside a solid background in IT support. Solid communication and attention to detail will be critical for success in this position.
Key Responsibilities:
• Handle support requests via phone, email, and tickets
• Prioritize and troubleshoot incoming technical issues
• Provide clear communication to users and clients
• Document resolutions accurately and thoroughly
• Escalate unresolved issues when necessary
Requirements:
• 12 months in a technical support role
• Excellent communication and customer service skills
• Basic knowledge of Windows environments and Active Directory
• Relevant IT qualification (Cert IV, Diploma)
• Familiarity with AWS or Azure architecture
Use your IT support experience to elevate Maxwell GeoServices' operations in Vancouver.
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📌 Dynamic IT Manager Role in Vancouver
🏢 maxgeo
📍 Vancouver