A leading managed WordPress hosting provider is seeking a Head of Customer Success to shape its customer success strategy. The role involves overseeing initiatives to improve customer satisfaction, adoption, retention, and expansion. The ideal candidate will demonstrate leadership in customer success management, a robust background in strategic planning, and communication skills. This position provides a flexible, remote-first environment and a supportive team culture, emphasizing personal growth and proactive teamwork.
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📌 Remote Head of Customer Success & Strategy (Quebec City)
🏢 Kinsta®
📍 Quebec City
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