Elevate your insurance career as a Senior Insurance Operations & Advisor Servicing Analyst with Manulife in Toronto. This hybrid role involves optimizing workflows, managing reporting, and enhancing service quality across operations.
In this position, you will support the MGA Operations team, focusing on business processing, inforce servicing, and advisor onboarding. Your expertise will streamline processes, contributing to operational improvements and efficiency. You’ll collaborate with various teams to ensure seamless communication and execution of tasks while driving insights through analytical reporting.
Key Responsibilities:
• Oversee workflows for recent business and inforce servicing
• Develop operational dashboards and reports for leadership




• Analyze KPIs for performance insights and recommendations
• Resolve complex operational inquiries effectively
• Lead projects focused on process redesign and automation
Requirements:
• University degree in Business Administration or related field
• 3–5 years of insurance operations experience
• Strong knowledge of advisor onboarding processes
• Familiarity with workflow tools or CRM systems
• Excellent communication skills for stakeholder engagement
Utilize your operational analysis and process improvement skills to drive efficiency at Manulife.
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📌 Insurance Operations Analyst at Manulife (Toronto)
🏢 Manulife Financial
📍 Toronto