Lead client services with the Manitoba government as a Manager in Winnipeg. Oversee program development and manage a specialized service under the Residential Tenancy Branch.
The Manager is responsible for supervising, coordinating, and delivering client services in a highly specialized capacity. This role includes handling intake services, resolving tenancy disputes, and conducting educational sessions about consumer rights. As a key player, you will implement process improvements, ensuring effective service delivery and operational excellence.
Key Responsibilities:
• Develop programs and policies to enhance client services
• Supervise intake services and manage tenancy disputes
• Deliver presentations and seminars on tenant rights




• Implement service delivery process improvements
• Maintain communications with clients and stakeholders
Requirements:
• Post-secondary education in a relevant field or equivalent experience
• Management experience in complex operational environments
• Solid client-focused service delivery skills
• Experience in regulatory or administrative environments
• Excellent verbal and written communication skills
Contribute to Manitoba's consumer protection goals through effective program management and client service excellence.
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📌 Client Services Manager in Winnipeg
🏢 Manitoba Government
📍 Winnipeg