Take on customer service challenges at YORK1 as a Customer Fulfillment Specialist, focusing on waste management logistics and service coordination. Ensure customer needs are met with precision and care.
This full-time position involves coordinating deliveries, handling service requests, and maintaining strong customer relationships. A successful candidate will bring 2–5 years of relevant experience and a track record of effective communication and conflict resolution. Your role will connect multiple teams to enhance efficiency and customer satisfaction.
Key Responsibilities:
• Address customer inquiries on waste services
• Process orders for waste collection and rentals
• Schedule service appointments effectively
• Collaborate with dispatch and operations teams
• Maintain accurate customer service documentation
Requirements:
• 2–5 years of customer service experience
• Ability to manage multiple priorities
• Solid verbal and written communication
• Experience in waste management or logistics preferred
• Proficiency with Microsoft Office Suite
Play a crucial role in enhancing customer satisfaction and operational performance at YORK1.
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📌 YCustomer Service Specialist Role (Toronto)
🏢 YORK1
📍 Toronto