12 month hybrid job (3 days a week onsite) in Mississauga, Ontario

Job Title: Security Operations Analyst – Privileged Access Management

The Identity Management (IdM) team is accountable for the systems and infrastructure that support Identity Management and Access Control in the organization, both employee and customer facing. These environments include the corporate employee directory (LDAP), Active Directory (AD) infrastructure, Vaulting tools and Privileged Access Management.

We are seeking a highly motivated and qualified individual to act as a Privileged Access Management (PAM) Security Operations Analyst with primary focus on integration of business applications & platforms in priority, internal client engagement w/ IdM oversight of delivery & ops as a primary point of contact.

Key initiatives include supporting the PAM solution, integration of privileged access from key business applications as a multiyear strategy & establishing a roadmap for privileged Identities with various stakeholders.

Key Responsibilities:

- Develop permanent and ad-hoc PAM reports in our SQL DB reporting workplace, which includes both internal and external asset data
- Represent IdM in the planning and the coordination of PAM activities in request for proposals, reviews, and project deliverables
- Create metrics and develop periodic reviews about platform’s health, performance and stability; identify areas requiring improvement and develop mitigation plan with the architects/technical primes
- Lead PAM meetings w/ delivery and ops teams to contribute on status of projects, changes and operations
- Provision and Maintain support documentation to allow ongoing operational maintenance of the tools deployed for operations or various deliverables requested
- Act as a communication prime when required to notify support teams about up-coming Production Changes including infrastructure upgrades, & client project configurations




- Document detailed technical requirement specifications towards designing a solution from gathered business requirements
- Build presentations & communicate the solution and approach to the support team & clients
- Actively participate in the delivery of agile project features and stories, following change management workflow within the approved window of time including regression & post deployment testing when required
- Participate in the incident management Process: represent IdM team on incident bridges when invited, coordinate and engage necessary technical resources, provide communication updates to business primes and client application managers when required
- Ensure compliance of PAM platform with relevant industry standards (SOX/PCI) and corporate directives
- Serve as the conduit between the client Business unit technical team and the Identity Management support team
- Intermediate working knowledge of SQL databases including table joining, report creation
- Knowledge and experience with AGILE project delivery terms and processes
- Knowledge and experience leveraging AI for automation purposes
- 7+ years of overall IT experience with 3+ years of experience in a role of PAM Systems Analyst or equivalent Identity Mgmt. experience within an enterprise
- Understanding of PAM concepts & polices and the role within the enterprise
- Familiarity with major operating systems Unix (Oracle Linux & REHL) & Windows
- Strong problem solving and analytical skills – Ability to quickly understand and isolate technical issues
- Strong documentation skills – Ability to capture and define technical specifications in order to create, maintain and update solutions; test cases and operations documentation.

ACCESSIBILITY

We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

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📌 PAM (Privileged Access Management) Security Operations Analyst (Mississauga)
🏢 Ateko, backed by Bell Canada
📍 Mississauga