Elevate client satisfaction as a Client Experience Manager at Sephora Canada in Markham, Ontario. Lead a dedicated team focused on exceptional client interactions and sales floor success.
In this full-time role, you will manage the 'Stage' by training Beauty Advisors and ensuring a positive shopping environment. Your coaching and team development will directly affect client experience and store performance. You will oversee events, maintain visual merchandising standards, and collaborate with store teams to drive success.
Key Responsibilities:
• Train new and existing Beauty Advisors effectively
• Address client feedback to improve experience
• Manage in-store events for optimal engagement
• Ensure alignment with visual merchandising standards
• Foster brand representative relationships and training
Requirements:
• 2-4 years management experience in retail or beauty
• Proven ability to motivate and coach teams
• Solid verbal and written communication skills
• Metrics-driven approach to achieving goals
• Capacity to handle physical demands of the role
Lead your team in creating standout client experiences with expertise and passion at Sephora Canada.
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