Join FCA Canada Inc. as a Quality Customer Protection Specialist, dedicated to ensuring vehicle quality through effective management of customer concerns and feedback implementation.
As a pivotal member of the quality assurance team, you will proactively identify grade issues, analyze trends, and drive corrective actions that enhance the manufacturing process. This role requires collaboration across departments to align on customer-impacting matters and support operational excellence.
Key Responsibilities:
• Facilitate SQAM market review meetings for quality oversight
• Analyze customer quality indicator trends for risks
• Ensure high-severity issues undergo proper verification
• Track Global Issue Management processes for manufacturing concerns
• Oversee compliance with Corrective Action policies
Requirements:
• Bachelor’s degree is a must
• At least five years of relevant industry experience
• Solid understanding of Plant systems
• Excellent communication abilities
• Flexible to work evenings and weekends
Bring your strong analytical skills and commitment to quality to FCA Canada Inc. as you enhance customer satisfaction.
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