Summary

Full-time Style Advisor based at Eaton Centre, Toronto, selling luxury menswear and focused on delivering exceptional, personalized customer service. Responsible for building and developing a repeat clientele through in-store consultations, appointments and relationship-driven selling. Reports to the Store Leader and contributes to a high-performing retail team.

Responsibilities

- Perform personal sales and holistic selling in-store to build and retain clientele
- Prepare for client appointments by selecting merchandise and creating opportunities for add-on sales
- Educate clients on the Club Harry loyalty program and related benefits
- Conduct follow-up with clients regarding alterations, fittings and dedicated appointments
- Participate in merchandising activities,



store maintenance and daily presentation standards

Requirements

- Minimum of 2 years retail sales experience, preferably in a luxury environment
- Experience across menswear areas such as sportswear, footwear, accessories, outerwear, tailored clothing and made-to-measure
- Proven ability to create exceptional customer service experiences and drive repeat business
- Willingness to participate in training initiatives and apply current skills
- Demonstrated interest in technology to support the retail customer service function and ability to work effectively as part of a team

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📌 Style Advisor - Eaton Centre (Toronto)
🏢 Brobston Group
📍 Toronto