Join us as a Collections Representative, where you will focus on customer communications and managing delinquent accounts. Leverage various channels to connect with customers compassionately.
This role seeks someone with 3-5 years in collections. You will protect assets while building strong customer relationships and ensuring effective communication across every interaction. Your ability to prioritize and adapt will enhance our team's performance.
Key Responsibilities:
• Recover assets by managing delinquent account collections
• Prevent losses through effective management of balances
• Engage with customers via phone, chat, email, and text
• Show initiative in learning and skill enhancement
• Effectively manage multiple tasks without compromising quality
Requirements:
• 3-5 years of experience in collections
• Robust written and verbal communication abilities
• Capability to set priorities and meet deadlines
• Determination to achieve results in challenges
• High school diploma or equivalent experience
Support asset recovery efforts while fostering positive customer relations as a vital part of our team.
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📌 Collections Representative Customer Communications (Toronto)
🏢 Inspiretci
📍 Toronto