Overview

The Shipping/Receiving Coordinator is responsible for coordinating and executing daily outbound shipping activities to ensure accurate, timely, and cost‑effective delivery of customer orders. This role serves as the primary link between the warehouse, freight carriers, and internal teams to maintain smooth shipping operations and high service levels.

Responsibilities

- Coordinate daily outbound shipments, including parcel, LTL, and full truckload orders
- Prepare and verify shipping documents (BOLs, packing lists, labels, customs paperwork as required)
- Use the Transportation Management System (TMS) to schedule carrier pickups and communicate shipment details to carriers and internal stakeholders
- Ensure orders are shipped accurately, on time, and in compliance with company and carrier requirements
- Monitor shipment status and proactively resolve delays, damages, or delivery issues
- Maintain accurate shipping records in the Warehouse Management System (WMS)/Enterprise Resource Planning (ERP) computer systems
- Verify freight bills and assist with freight claims as needed
- Collaborate with warehouse teams to prioritize orders and adjust to changing volume or deadlines
- Support continuous improvement initiatives related to shipping accuracy, cost, and efficiency
- Adhere to safety policies and standard operating procedures

Qualifications

- 2+ years of experience in shipping, logistics, or warehouse operations




- Working knowledge of common shipping methods (UPS, FedEx, LTL, FTL)
- Experience with Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), and Transportation Management System (TMS) business computer systems
- Strong attention to detail and organizational skills
- Ability to prioritize tasks in a quick‑paced environment
- Clear communication skills and a customer‑service mindset
- Proficient with Microsoft Office (Excel, Outlook, Word)

Preferred Skills

- Experience coordinating freight across multiple carriers
- Familiarity with freight cost control and basic rate analysis
- Experience in high‑volume distribution or manufacturing environments
- Forklift certification or willingness to obtain (if applicable)

Key Performance Indicators (KPIs)

- Shipping accuracy rate
- Freight cost adherence
- Documentation and system accuracy
- Carrier issue resolution timeliness

Physical Requirements

- Ability to sit, stand, and walk in a warehouse environment
- Able to lift up to 50 lbs occasionally
- Comfortable working around material handling equipment

Equal Opportunity / Legal Notice

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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📌 Shipping/Receiving Coordinator (Riverport)
🏢 ISCO Industries
📍 Riverport