Elevate your career at Fairmont Banff Springs as the Assistant Director of Spa. Oversee operations while delivering exceptional service in a stunning alpine retreat.
The Assistant Director of Spa plays a vital role in daily operations, ensuring guest satisfaction and team engagement at one of Canada's premier spa destinations. This leadership role requires a strong background in the luxury resort spa industry, with responsibilities spanning guest service, employee training, and strategic operations. You will collaborate with various departments to maintain high service standards and spa excellence.
Key Responsibilities:
• Supervise all spa departments including Body Technicians and Reception
• Lead the establishment and execution of departmental goals




• Resolve guest concerns with exemplary service
• Manage scheduling and productivity for spa colleagues
• Conduct employee training and performance management discussions
Requirements:
• Minimum 2 years in an Assistant Manager position
• Experience in a luxury resort spa or related field
• Hospitality management degree is a plus
• Solid human resources understanding
• Ability to adhere to safety and operational protocols
Drive excellence in spa operations while leading a passionate team at Fairmont Banff Springs.
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📌 Assistant Director of Spa at Fairmont (Banff)
🏢 FAIRMONT
📍 Banff