30 Jul
|
Mucci Farms
|
London
30 Jul
Mucci Farms
London
Salary Range: 95,000.00 To 125,000.00 Annually Title: Quality Compliance Manager On-site Reports to: Director of Operations Based at: Mucci Pac Ltd., Kingsville, ON Type of Employment: Full-Time, permanent, 6-days a week; and some additional hours which may include Saturdays, depending on workload and priorities. Must be able to travel as needed across Canada, United States, and Mexico. At Mucci Farms, we are passionate about growing exceptional produce and cultivating exceptional people. As a family-owned industry leader, we foster a collaborative, fast-paced environment where innovation, quality, and continuous improvement are at the heart of everything we do. Joining our team means having the opportunity to make a meaningful impact, work alongside dedicated professionals, and contribute to delivering fresh, high-quality products to customers across North America. Overview The Quality Compliance Manager is responsible for developing, implementing, and driving quality compliance standards across Mucci Farms' network of distribution centers, grower partners, and customer locations. This role leads quality improvement initiatives, establishes performance metrics, supports grower and customer quality programs, and works cross-functionally to ensure consistent product quality, compliance, and customer satisfaction. The position requires robust leadership, collaboration, and frequent travel throughout Canada, the United States, and Mexico to support quality excellence across the organization. Responsibilities Develop, design and implement quality compliance processes and controls across the network of Distribution Centers (DC), internal and external growers Oversee quality at the corporate level and travel to Canadian, US and Mexico sites,
including customer sites Aid and assist with grower quality concerns noted at the DC level Liaise with Procurement, Supply and/or grower partners Develop and attain / accountability for DC level and Grower level quality metrics Travel to Customer DCs to determine process improvements at customer sites and Mucci sites as they relate to quality With a Continuous Improvement mindset, deploy universal quality compliance processes across the Mucci Farms network Balance customer service requirements with the Just-in-Time nature of produce supply Continually develop and refine goals, building on prior learnings Work with peer departments to standardize product QA specs for both growers and customers Provide technical support for development and implementation of a Grower Score Card, including data for procurement and actionable feedback Escalate grower quality noncompliance and coordinate with procurement/supply to initiate corrective actions Knowledge, Skills and Abilities BA degree in Business or equivalent education/experience in warehousing/distribution or related field Minimum 3 to 5+ years of supervisory experience in operations/distribution or related business Outstanding organizational skills and attention to detail Ability to meet deadlines Strong leadership abilities and teamwork orientation Ability to work in a culturally diverse and multi-site environment Exceptional communication skills (written & verbal)
and the ability to communicate with external and internal customers at all levels Strong computer skills, including Microsoft Office, Excel, and comfort with systems Proven ability to deal with and resolve challenging employees and/or situations Physical Abilities Must be able to sit for extended periods Must be able to work in office environments Must be able to travel via air and car across Canada, United States, and Mexico Compensation Compensation: 100,000 – 125,000 annually, benefits, RRSP matching, on-site parking and other company perks Job Requirements The incumbent will be committed to customer service excellence and leading by example. A positive attitude in the workplace is required as is the ability to adhere to all human resources, operational and food and health safety policies and procedures. Note This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined and other duties may be assigned. Mucci Farms welcomes and encourages applications with disabilities to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require a specific accommodation due to a disability or documented medical need, please contact the Human Resource Department so that arrangements can be made for the appropriate accommodation. Mucci Farms is achieving a culture and work environment that is supportive of employees with disabilities and promotes dignity, independence, integration, and equal opportunity. #IND #J-18808-Ljbffr
📌 Quality Compliance Manager (London)
🏢 Mucci Farms
📍 London