Elevate your IT career at nesto as a Senior Technical Support Specialist. Provide top-tier technical support in a hybrid environment while shaping the future of the mortgage ecosystem.
Join nesto, a Deloitte Fast 50 innovator in mortgage technology, leading the industry across Canada. You will serve as the primary IT contact for the Toronto office, providing Level 1 and Level 2 support to users across various locations. Ideal candidates will demonstrate exceptional problem-solving abilities, strong troubleshooting skills, and effective communication in a modern, multi-platform environment.
Key Responsibilities:
• Act as primary IT contact for Toronto office support
• Provide remote Level 1 and Level 2 user support
• Manage onboarding, off-boarding,



and user access changes
• Build and support Windows and macOS workstations
• Troubleshoot SaaS applications and internal tools
Requirements:
• Minimum 7 years in IT support or operations
• Robust Windows and macOS support experience
• Familiarity with Google Workspace management
• Knowledge of MDM solutions like Intune or Jamf
• Excellent troubleshooting and communication skills
Become a key player in transforming Canada's mortgage industry with your technical expertise at nesto.
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📌 Senior Technical Support Specialist at nesto (Toronto)
🏢 nesto
📍 Toronto