Lead the Operations Control Centre at Ontario Northland in North Bay, ensuring safe and effective railway and motor coach service delivery. Utilize your real-time operational skills to manage disruptions and support customer satisfaction.
As a Supervisor in the Operations Control Centre, you'll oversee Controllers and manage daily operations within Ontario Northland's transportation network. This role emphasizes safety, reliability, and effective service delivery while leading a team, coordinating service changes, and making critical operational decisions to maintain performance. Your leadership will significantly contribute to employee development and incident management processes.
Key Responsibilities:
• Lead Operations Control Centre activities during assigned shifts
• Respond to operational challenges and delays swiftly




• Implement service recovery strategies for disruptions
• Coordinate alternative transport solutions and schedule adjustments
• Ensure adherence to operational procedures and safety standards
Requirements:
• College diploma in Transportation, Logistics, or related fields
• 3-5 years in transportation operations and supervisory roles
• Valid Class B or Class C Driver's License with Z endorsement
• Knowledge of passenger transportation operations
• Excellent leadership and analytical skills
Oversee operations, manage disruptions, and lead your team to success as a Supervisor in the Operations Control Centre.
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📌 Operations Control Supervisor at ONTC (North Bay)
🏢 Ontario Northland
📍 North Bay