Step into the role of a Technical Support Engineer specializing in drones and UAV at SFM in Dorval, QC. Use your skills to enhance customer experience and product efficiency.As a Solutions Engineer, you will play a critical role in our field-based technical team. You will troubleshoot, train, and provide transparent communication about our UAV solutions to ensure successful implementation. With at least 3-5 years in a relevant technical support role, you will engage with clients across Canada, and sometimes internationally, to demonstrate our products and gather valuable feedback.Key Responsibilities:
- Act as primary technical contact for customer inquiries
- Conduct comprehensive product demonstrations for stakeholders
- Maintain technical documentation,



including user guides and tutorials
- Implement customer feedback in product development
- Attend trade shows to showcase SFM’s offeringsRequirements:
- 3-5+ years in UAV technical support experience
- Advanced Pilot Certificate and SFOC are required
- Degree in Engineering or Computer Science preferred
- Excellent problem-solving and critical thinking skills
- Bilingual in English and French is essentialBring your drone expertise to SFM and help lead the way in UAV solutions.#J-18808-Ljbffr

📌 Technical Support Engineer - Drones & Uav (Dorval)
🏢 SF Marketing
📍 Dorval