Become an integral part of the Canadian Cancer Society as a CRM Technical Business Analyst. In this hybrid role, you will support our Salesforce ecosystem by translating business needs into actionable solutions.
The successful candidate will work directly with cross-functional teams to analyze and document user requirements, ensuring the smooth operation and enhancement of our CRM systems. Your analytical mind and expert communication skills will play a vital part in bridging the gap between technical teams and business stakeholders. A strong focus on compliance and data governance is essential for this role.
Key Responsibilities:
• Lead requirements gathering sessions with key stakeholders
• Document user stories and process flows effectively




• Support solution design with Salesforce teams
• Ensure data requirements and validation rules are met
• Conduct testing to validate enhancements and integrations
Requirements:
• 3–5 years of Salesforce experience required
• Robust analytical and problem-solving capabilities
• Familiarity with Agile methodologies and processes
• Excellent written and verbal communication skills
• Salesforce certifications are an asset
Utilize your skills to improve the Salesforce experience at the Canadian Cancer Society.
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📌 Technical Business Analyst for Salesforce Ecosystem (Ottawa)
🏢 Canadian Cancer Society
📍 Ottawa