Join LifeLabs as the Supervisor of HR Help Services and lead with a focus on employee support excellence. This Toronto-based hybrid role emphasizes a team-oriented approach to HR service delivery.
In this 12-month contract role, you will supervise and guide a dedicated HR Help team, ensuring efficient handling of inquiries and maintaining quality across services. Central to your function is a commitment to continuous improvement in HR processes that will significantly influence employee satisfaction and operational effectiveness.
Key Responsibilities:
• Oversee daily operations of HR Help Services
• Coach team members for improved inquiry management
• Maintain quality assurance and documentation standards
• Collaborate with HR partners to optimize processes
Requirements:
• Minimum of 3-5 years in HR operations or services
• Experience in supervising a team or service desk
• Bachelor’s degree in HR or related discipline preferred
• Proven ability to optimize documentation and workflow
• Excellent organizational and communication skills
Drive impactful changes within HR service delivery at LifeLabs to elevate the employee experience and operational excellence.
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📌 LifeLabs HR Help Services Supervisor (Toronto)
🏢 LifeLabs Medical Laboratory Services
📍 Toronto