Become a Customer Service Representative for IAA Holdings, LLC, where customer experience drives business growth. This role invites you to assist customers through various channels while ensuring operational excellence.
At IAA, a trusted global marketplace, Customer Service Representatives are essential to our branch operations. You will provide support through phone, mail, and in-person contact, enhancing the customer’s journey. Key skills such as digital literacy and time management will be necessary as you manage customer inquiries and process orders and data.
Key Responsibilities:
• Provide customer support via mail, phone, and in-person
• Process orders and enter data in computer systems
• Reference pricing and delivery information accurately
• Respond to customer inquiries and requests promptly
• Assist with yard duties as assigned
Requirements:
• Robust communication skills with customers
• Team-oriented attitude for supporting peers
• Proficient digital literacy skills
• Effective time management capabilities
• Professional appearance and demeanor
Cultivate your customer service skills while contributing to IAA's commitment to excellence.
#J-18808-Ljbffr

📌 Customer Service Representative at IAA (Richmond)
🏢 Ritchie Bros.
📍 Richmond