Take charge of enhancing client experiences in Toronto with RBC as a Senior Client Service Advisor. Focus on treasury solutions and elevate client satisfaction.
As part of the Transaction Banking team, your role involves quickly addressing client needs and managing service inquiries effectively. You'll partner with internal teams to deliver integrated solutions while educating clients about digital offerings. Regular service reviews will allow you to discover recent opportunities for engagement and optimization.
Key Responsibilities:
• Quickly respond to client requests with high accuracy
• Collaborate with CRT and Operations for service solutions
• Record and resolve client complaints systematically




• Conduct regular client reviews for improved product use
• Promote digital self-service solutions to enhance experience
Requirements:
• 3-5 years of related client servicing experience
• Strong analytical, problem-solving, and communication skills
• Detail-oriented with excellent prioritization capabilities
• Ability to work efficiently both independently and with a team
• Background in corporate or commercial banking is a plus
Bring your skills in treasury management to optimize client interactions with RBC in Toronto.
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📌 Toronto Senior Client Service Advisor Role
🏢 RBC
📍 Toronto