Join Volkswagen Financial Services as a FreshStart Program Lead, managing a pioneering consumer mobility initiative. Ensure a smooth transition from credit approval to vehicle delivery in this hybrid role.
This role requires overseeing the day-to-day operations of the VW FreshStart consumer mobility pilot. You will facilitate vehicle selections, collaborate with participating dealers, and ensure customer satisfaction throughout the process. Your leadership will be crucial in refining operational protocols and improving customer and dealer interactions.
Key Responsibilities:
• Orchestrate all aspects of vehicle fulfilment
• Curate eligible VINs based on program criteria
• Follow up with customers for informed selections




• Liaise with dealers for training and support
• Ensure timely capture of vehicle condition and criteria
Requirements:
• Bachelor’s degree in business or related field
• Minimum of 3 years in automotive operations
• Excellent organization and documentation skills
• Familiarity with funding and remarketing
• Bilingual English/French preferred
Make a difference at Volkswagen in Pickering with your skills in customer service and operational management!
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📌 Volkswagen FreshStart Program Coordinating Lead (Pickering)
🏢 Volkswagen Group Services
📍 Pickering