Support global clients as an Onboarding Specialist at Owner Relations Technology in Squamish, BC. Provide exceptional service, ensure timely software delivery, and conduct comprehensive training sessions.
In this key role, you will take charge of the client onboarding process for our innovative software solutions aimed at property managers and hoteliers. Collaborating with cross-functional teams and vendors, you'll facilitate a seamless integration experience and actively gather feedback for continuous improvement. This position requires a commitment to detailed documentation and proactive problem-solving.
Key Responsibilities:
• Facilitate software implementations and client training
• Conduct remote onboarding meetings with clients




• Collaborate on process documentation and FAQs
• Log and prioritize technical support inquiries
• Provide ongoing support and report on performance metrics
Requirements:
• A minimum of 5 years in onboarding or client services
• Robust analytical and organizational skills
• Excellent communication and relationship-building
• Comfort with Office 365 and project management software
• SaaS onboarding or property management experience is a plus
Utilize your onboarding expertise to make a significant impact at Owner Relations Technology.
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📌 Squamish Onboarding Specialist at Owner Relations
🏢 EWS Group
📍 Squamish