Elevate your career as a Warranty Coordinator with Akash Homes in Edmonton, Alberta. This role involves customer communication, service appointments, and managing warranty workflows with professionalism and empathy.
We are looking for an organized and calm skilled to join our Warranty team. In this pivotal position, you'll assist homeowners by coordinating inspections, trade follow-ups, and seasonal warranty work. Previous experience in residential warranty or customer service will enhance your effectiveness in this high-paced role while developing critical relationships with homeowners and trade partners.
Key Responsibilities:
• Coordinate 3-month and 11-month inspections and service follow-ups
• Respond promptly to homeowner inquiries via phone and email
• Explain warranty processes and timelines clearly and empathetically
• Manage scheduling conflicts and communicate changes to all parties
• Maintain accurate documentation and track outstanding service items
Requirements:
• Experience in residential warranty or related customer service
• Strong organizational and problem-solving skills
• Effective communication in high-pressure situations
• Familiarity with Microsoft 365 tools and warranty processes
• Detail-oriented with a focus on timely follow-through
Become a trusted connection between homeowners and Akash Homes through your expertise in warranty coordination.
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📌 Warranty Coordinator at Akash Homes (Edmonton)
🏢 Akash Group of Companies
📍 Edmonton
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