The Dietary Aide is responsible for assisting in the preparation and serving of meals and providing catering services, ensuring work areas are maintained in a safe and sanitary condition and assists in maintaining a safe and secure environment for residents, visitors and other staff members.

The responsibilities of the role include but are not limited to:

- Prepares food for serving to residents;
- Ensures resident satisfaction with meal service;
- Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager;
- Performs the set-up, serving and tear down services at booked catering events;
- Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner. Projects an appropriate image and focuses on customer service excellence.





The ideal candidates will possess:

- Previous food services experience in a retirement residence, long term care residence or other hospitality environment;
- Completion of secondary school education or equivalent;
- Food Safe Level 1 Certificate is preferred;
- Smart Serve Certificate is preferred;
- First Aid Certificate is preferred;
- Ability to read, write and follow written and verbal instructions in English;
- Demonstrated empathy and understanding of the needs of seniors;
- Effective interpersonal and conflict resolution skills;
- Ability to organize work and work under strict time constraints.

We are an equal prospect employer and welcome applications from a wide range of qualified candidates, including people with disabilities.

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📌 Dietary Aide (Brantford)
🏢 CHARTWELL MASTER CARE
📍 Brantford