Join Stem Health as a Client Welcome Coordinator, providing first-class service in our First Canadian Place clinic. Your role will create warm, seamless experiences for every member from arrival to departure.
In this client service-centric position, you will welcome members, manage their check-ins, and ensure a positive atmosphere throughout their visit. Your proactive and organized approach will help maintain high standards and foster member loyalty, all while supporting clinical teams in their operations.
Key Responsibilities:
• Warmly greet members and assist with check-in
• Manage appointments and relay flow to clinical teams
• Ensure reception areas are clean and inviting
• Handle member concerns with discretion and empathy
• Assist in back-of-house administrative duties
Requirements:
• 1-3 years of experience in client-facing roles
• Outstanding interpersonal communication skills
• Robust attention to detail in busy settings
• Familiarity with scheduling software is advantageous
• Consistent reliability and punctuality
Help create a welcoming environment that reflects Stem Health’s commitment to outstanding member care and service.
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📌 Client Welcome Coordinator at Stem Health (Toronto)
🏢 Stem Health
📍 Toronto