Shape the future of customer relations as the Head of Customer Support at beRobox in Sherbrooke, QC. Oversee vital interactions and support growth while managing a energetic team.
In this key management role, you'll be the primary contact for customer support at beRobox. With a focus on leadership, coordination, and customer satisfaction, you'll support a growing department. Your day-to-day responsibilities include managing a small team, planning service calls, and overseeing the ticketing system.
Key Responsibilities:
• Lead customer support as the main contact point
• Manage and develop a small support team
• Oversee planning for service calls and installations
• Coordinate subcontractors operationally and financially
• Ensure effective use of the ticketing system and phone line
Requirements:
• 3 to 5 years management experience in customer support
• Strong organizational and planning skills
• Excellent interpersonal communication abilities
• Experience with dispatching logistics
• Fluent in English and professional-level French
Bring your leadership skills to beRobox and enhance customer interactions while growing the support department.
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📌 Customer Support Leader at beRobox (Sherbrooke)
🏢 beRobox
📍 Sherbrooke