Elevate beauty operations at Shoppers Drug Mart in Toronto, Ontario. As a full-time Beauty Operations Specialist, you'll champion customer delight and guide store teams to achieve sales excellence.
This position reports directly to senior leadership, focusing on fostering a vibrant sales culture while ensuring exceptional customer service. You'll work closely with Beauty Managers, enhancing their abilities through training and supporting strategic events. Your role is crucial in identifying performance gaps and implementing solutions that resonate with customers.
Key Responsibilities:
• Collaborate with Store Management to enhance sales strategies
• Coach Beauty Managers in customer engagement techniques




• Review sales data to inform decision-making
• Create memorable in-store beauty experiences
• Develop community-driven initiatives to attract customers
Requirements:
• 5-7 years of experience in retail or marketing
• Proficient in cosmetology and team coaching
• Strong understanding of beauty market trends
• Excellent communication and leadership skills
• Capable of creative problem-solving
Inspire beauty managers and create remarkable customer experiences with Shoppers Drug Mart!
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📌 Senior Beauty Operations Specialist Role (Toronto)
🏢 Shoppers Drug Mart
📍 Toronto