Elevate your career with Dayforce as a Senior Technical Account Manager, specializing in SaaS solutions. Use your strong technical aptitude to forge lasting client relationships and achieve success.
As a key player in customer management, you will work alongside Customer Success Managers, addressing client challenges with innovative Dayforce solutions. Your strategic thinking and expertise will ensure clients fully realize their investments and optimize usage of the Dayforce platform. Focus on client satisfaction and account growth.
Key Responsibilities: • Partner to drive customer growth and advocacy • Develop strategies for performance indicators • Analyze usage for improved user experience • Manage client expectations and de-escalate issues • Lead initiatives for enhanced service delivery
Requirements: • Bachelor’s degree in computer science or equivalent • 3+ years experience in Dayforce-related functions • Expertise in HCM operations and modules • Solid SQL and integration problem-solving skills • Exceptional communication skills under pressure
Bring your technical expertise and customer-centric approach to Dayforce. #J-18808-Ljbffr
📌 Dayforce Senior Technical Account Manager (Toronto)
🏢 Dayforce US
📍 Toronto
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