Become a key player in customer support at Techtronic Industries Inc. in Richmond Hill, ON, as a Customer Service Representative. Focus on providing superior service and maintaining organized operations.
In this permanent, full-time role, you will work at the Milwaukee Tool Factory Service Centre, handling all aspects of customer interaction. Responsibilities include counter procedures, tool intake, and managing warranty claims. A detail-oriented approach and robust communication skills will enhance customer experiences.
Key Responsibilities:
• Deliver industry-leading service to every customer
• Answer inquiries via phone, email, and in person
• Log tools and assist in inventory management
• Assess warranties and process instant replacements
• Organize totes for customer pick-ups
Requirements:
• High school diploma or equivalent
• Strong communication and organization skills
• Ability to work independently or as part of a team
• Experience with electric tools is an advantage
• Detail-oriented and proficient in computer tasks
Utilize your skills in customer service and product knowledge at Techtronic Industries in Richmond Hill.
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📌 Full-Time Customer Support at Techtronic (Richmond Hill)
🏢 Techtronic Industries Canada
📍 Richmond Hill