Shape the future of TELUS Entertainment as a Senior Marketing Manager focused on customer experience strategy. Drive industry-leading marketing initiatives by leveraging customer insights and market trends.
This key role within the Consumer Marketing Organization (CMO) focuses on enhancing the end-to-end marketing and customer experience strategies for TELUS. As a critical player in evolving the Entertainment Value Proposition, you will conduct comprehensive analyses and collaborate with cross-functional teams to formulate strategic recommendations. Your expertise will help redefine product and content marketing roadmaps that align with customer expectations and business objectives.
Key Responsibilities:
• Collaborate on integrated entertainment portfolio strategies
• Map end-to-end customer journeys to identify improvement areas




• Lead bundling strategies for TV and streaming services
• Partner with teams to align and develop innovative concepts
• Ensure effective translation of strategy into actionable insights
Requirements:
• Experience in strategy or product marketing
• Solid analytical and problem-solving capabilities
• Proficient in customer journey mapping and service design
• Excellent communication skills for senior stakeholders
• Ability to influence in complex environments
Leverage your strategic thinking and customer-focused mindset to elevate TELUS' entertainment offerings and customer satisfaction.
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📌 Senior Marketing Manager at TELUS Entertainment (Toronto)
🏢 Telus
📍 Toronto