Drive customer satisfaction at Sephora Canada as a Client Experience Manager. Lead a agile team, enhance client interactions, and impact store performance from our Markham location.
In this full-time managerial role, you will oversee the sales floor, known as the 'Stage'. You'll coach Beauty Advisors, manage events, and ensure exceptional merchandising. The focus is on fostering an engaging atmosphere that prioritizes clients and sales while aligning with Sephora’s standards.
Key Responsibilities:
• Train all new and existing Beauty Advisors effectively
• Manage in-store events to maximize client engagement
• Ensure sales floor visuals are organized and aligned with standards
• Respond to client feedback promptly for continuous improvement
• Engage with brand representatives to enhance team knowledge
Requirements:
• 2-4 years management experience in beauty or retail
• Proven record of motivating and coaching teams
• Strong verbal and written communication skills
• Ability to influence stakeholders at all levels
• Flexibility for evening and weekend shifts
Elevate the shopper experience while developing talent in the beauty community at Sephora.
#J-18808-Ljbffr